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Full-time Sales Associate

at West Gate Village Home Hardware in Cambridge

RATE OF PAY: $15.50 - $16.50/ hour

HOURS: 24 – 34 Hours per Week

Must be available days, nights, and weekends.


The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items; processing transactions (cash, credit card, debit card) using retail software; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking, and staying current with trends in the industry.


  • Assist customers in locating merchandising in store.
  • Ensure customers are greeted upon entering the store.
  • Determine customer’s needs by asking open-ended questions.
  • Communicate product knowledge to the customer as appropriate.
  • Assist customers with finding all items needed to complete their project.
  • Process special orders for non-stock or out of stock items.
  • Assist customers with carrying out of large or heavy items.
  • Process transactions through the cash register.
  • Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash.
  • Advise the designated manager of shortages, damaged goods, back-orders etc.
  • Change prices on merchandise, bins, displays, etc. as necessary.
  • Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.
  • Help unload incoming trucks.
  • Keep stock in storage area neat, clean, and orderly.
  • Participate in regular cycle counting and assist in taking annual inventory counts.
  • Attend store meetings, training sessions, etc. as required.
  • Work on special projects as assigned by department manager.
  • Work in a safe manner in accordance with provincial and federal safety legislation, as well as use of good common sense.  Report any potential hazards and unsafe behavior to management to have the situation corrected.


  • Ability to work a flexible schedule including weekends, evenings, and holidays.
  • Friendly and helpful attitude toward customers.
  • Excellent communication skills.
  • Willingness to learn.
  • Good mathematical skills.
  • Prior retail experience beneficial.
  • Willingness to continually develop professional skills and knowledge base.
  • Ability to work co-operatively in a team atmosphere.


  •   Reports directly to the Assistant Store Manager and Store Manager

How to Apply:

Click the Apply Now button or,

Submit your resume by email: EmploymentOntario@regionofwaterloo.ca 

Please add “Home Hardware Sales” to the subject line as we have multiple employers and job postings.



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Published at 31-08-2022
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