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applicants

Full-time Guest Services Attendant

at Cambridge Hotel & Conference Centre in Cambridge

At B-HOSPITALITY / CAMBRIDGE HOTEL & CONFERENCE CENTRE, our mission is to exceed service expectations at all levels of our business.  Is YOUR mission the same? If so, we’re looking for folks just like you to share your passion and enthusiasm for service with the world…or maybe just the tri-cities area to start.

Work Hours:

  • Full Time
  • Weekday and Weekend shifts
    • 7:00am-3:00pm
    • 3:00pm-11:00pm

Wage/Salary:

  • $15.34 per hour to start

Benefits:

  • Extended Health, Dental and Life benefits after 6 months
  • Food discounts at restaurant
  • Gym access for staff members
  • Hotel room and events rental special rates for staff members

Job Overview:

The Guest Service Agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, expected to meet the Cambridge Hotel & Conference Centre high standards of quality and service.

Responsibilities:

  • Greet guests & provide a warm welcome.
  • Be involved in every aspect of our Guest’s experience from check in/out, reservations and settling guest accounts.
  • Create a memorable arrival and departure experience.
  • Personalize service, anticipating our guests needs.
  • Respond to internal and external guest requests by email, phone and fax.
  • Turn challenges into opportunities with innovative and creative problem-solving.
  • Other duties as assigned.

 Qualifications:

  • Customer Centric approach
  • Strong interpersonal skills, exceptional oral and written communication skills
  • Ability to think independently, possess good judgment, proven problem-solving skills and effective decision-making skills
  • Must be organized and detail oriented
  • Strong multi-tasking skills
  • Ability to work flexible hours, including days, evenings, nights, weekends and holidays.

Additional Information:

B-HOSPITALITY / CAMBRIDGE HOTEL & CONFERENCE CENTRE welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

How to Apply:

Click apply now or,

Submit your Resume by Email: employmentontario@regionofwaterloo.ca  

Please add “Guest Services Agent – Cambridge Hotel” in the subject line, as we have multiple employers and jobs posted.  

Thank you for your patience during this difficult and challenging time.  We thank all interested applicants; however, only those selected will be contacted for pre screening.

JD/CC



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Published at 15-11-2021
Viewed: 88 times