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Full-time Customer Service Representative

at Rearz Inc. in Cambridge

Customer Service Representative 

Rearz Inc.

Location: Cambridge (Near Cambridge Centre mall) – on a bus route

Rate of Pay: $16.50 per hour - $17.50 (based on experience)

Hours of Work: Full-time, Permanent, Monday to Friday 8:30 am - 5:00 pm

Job Tasks/Duties:

  • Communicate with customers using email and phone
  • Address customers' complaints or concerns - receive and log complaints
  • Access and process information
  • Sell merchandise
  • Receive payments
  • Maintain records and statistics
  • Issue receipts and other forms
  • Explain the type and cost of services offered
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Perform general office duties


  • Customer service experience
  • Client focused
  • Discretion and tactfulness
  • Professional appearance
  • Excellent oral and written communication skills (ability to speak French a definite asset)
  • Accounting Experience is an asset
  • Patient, organized and self-managing
  • Computer savvy –  communicating through email, accessing websites, Blogs, Instagram
  • Experience and familiarity using MS Excel, MS Word, MS Outlook
  • Ability to work unsupervised
  • Effective interpersonal skills
  • Ability to work well in a Team setting

How to Apply:

Click on the "Apply Now" button below or;

Email your resume/interest to: EmploymentOntario@regionofwaterloo.ca

Attention: Job Developer: Jen F.

Region of Waterloo, Employment Ontario Programs

Please add “Rearz” to the subject line as we have multiple employers and jobs posted. 

Thank you 

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Published at 21-10-2020
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